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Most online customer service agents nowadays (crossword clue)

4 squares · NYT Crossword · January 14, 2026 · The answer stays hidden until you tap it

This clue appeared in the NYT Crossword on Wednesday, January 14, 2026 (56 Down). The answer is hidden below until you want it. Wednesday sits mid-week in difficulty, with more wordplay than Monday or Tuesday.

Answer length: 4 squares

First letter

B _ _ _

First and last letters

B _ _ S

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About the answer

BOTS as a word: a Dutch language folk rock group from the southern city of Eindhoven that is successful in both the Netherlands and Germany.

BOTS has been an answer 5 times in the NYT Crossword and Mini since October 27, 2025.

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